Position Overview
This role is ideal for someone from a Risk, Audit, or Compliance background who enjoys working closely with customers, solving complex problems, and presenting thoughtful, high-impact solutions in a commercial environment.
As a Solutions Engineer at Diligent, you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk, audit, and compliance.
You'll act as a trusted advisor to senior stakeholders, translating risk and audit challenges into clear, compelling solutions that drive real business value.
If you enjoy combining domain expertise, storytelling, and customer interaction and want to move beyond traditional internal risk or audit roles, this is a strong next step.
Customer & Commercial Partnership
Partner closely with Sales to support the full pre‐sales lifecycle, helping customers understand how Diligent solves real‐world risk and audit challenges.
Deliver tailored, high‐impact software demonstrations that clearly articulate business value, not just product features.
Engage confidently with senior leaders across Audit, Risk, Compliance, IT, and Governance functions.
Translate customer pain points into clear solution narratives that support deal progression and closure.
Solution Design & Thought Leadership
Design and present solution architectures that align with customer objectives and regulatory environments.
Articulate the cross‐platform value of the Diligent Platform and how it supports integrated GRC programs.
Collaborate with Product teams to provide customer and domain feedback on product enhancements.




Support marketing initiatives such as webinars, industry events, and thought‐leadership content.
Domain Expertise
Apply practical knowledge of Audit, Risk Management, and IT Compliance in customer conversations.
Leverage familiarity with industry frameworks such as COSO ERM, ISO *****, NIST RMF, and related standards.
Demonstrate how modern GRC platforms enable risk identification, assessment, monitoring, and mitigation at scale.
Required Skills & Experience
Experience in Risk, Audit, Compliance, or GRC, either in a customer‐facing role or within industry.
Experience working with SaaS solutions or strong interest in moving into a commercial, customer‐facing environment.
Solid presentation and communication skills, with the ability to simplify complex topics.
Comfortable partnering with Sales and contributing to commercial outcomes.
Curious, self‐driven, and motivated to continuously deepen both technical and domain knowledge.
What Diligent Offers You
Creativity is ingrained in our culture.
We are innovative collaborators by nature, exploring how things can be done differently both in our internal processes and to help our clients.
We care about our people: flexible work environment, global days of service, comprehensive health benefits,



meeting‐free days, generous time‐off policy, and wellness programs.
We have teams all over the world, with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us.
We foster and encourage diversity through Employee Resource Groups and provide resources and education to support the growth and inclusion of our team.
EEO & Legal
Diligent is a drug‐free workplace.
Diligent is proud to be an equal‐opportunity employer.
We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer‐related or HIV/AIDS‐related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
If you need assistance or an accommodation due to a disability, you may contact us at .
Visa sponsorship may be available for select positions based on business needs and specific role requirements.
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📌 Solutions Engineer / Pre Sales Consultant (Risk & Audit) (New South Wales)
🏢 Diligent
📍 New South Wales