Introduction
Down South Therapy offers more – our employees enjoy a wide range of ongoing support to maintain and increase your knowledge and skills in best practice provision.
Paid internal professional development
Paid external professional development activities
Highly competitive salary packages
Superannuation and salary‐sacrifice options
Flexible working arrangements to create your ideal work‐life balance with options including
Five weeks of paid annual leave with options for purchasing additional annual leave
Additional three days of training / professional development leave
Employee Assistance Program with free counselling sessions each year as well as paid wellness days each year
Continued recognition
Monthly social events organised by our Social Committee
Monthly 'Spirited Award' recognition and awards ($50 voucher for demonstrating our values)
Annual 'Spirited Person of the Year Award' – professional development, all expenses paid trip worth up to $5,000 (since **** winners have won trips to the Northern Territory and to Queensland)
Annual "Discipline of the Year Award"
DST Anniversary awards
Great discounts off your favourite brands:
JB HiFi
Amazon
Myer
Kmart
Ticketmaster
plus many more
We work with people of all ages through private and government funding, with or without a diagnosis.
Our continued commitment to providing individualised services means we need committed and versatile therapists to join our team.
Description
Your Purpose
As a Medical Receptionist / Administrator, you are responsible for providing high‐quality day‐to‐day administrative services to support service delivery, access, and integration across Down South Therapy.
Specific Accountabilities
Providing daily administrative support, ensuring incoming phone calls, clients and guests are attended to in a prompt and courteous manner,



and enquiries are handled efficiently and effectively in a confidential and sensitive manner.
Providing information to clients and their families, and assisting with registration and data entry of new client information and profiles.
Monitoring and maintaining accurate records.
Processing daily client invoicing and receipting.
Assist Discipline Team Leaders with administrative functions and workflow processes.
Modeling and demonstrating constructive working relationships and information exchange across the organisation.
Assisting the Clinical Services Manager to deliver comprehensive orientation and induction processes for all new staff.
Ensuring adequate practice supplies of consumables (stationery, cleaning supplies, etc.).
Contributing to the integrity of all internal information systems as required, by maintaining data through timely updates and revisions of information where required.
Collecting relevant data to generate reports and measure deliverables using data management systems, continuously improving the delivery of clinical services.
Participating in relevant training and development activities as an effective team member.
Other duties consistent with the position where required and/or requested by the Clinical Services and HR Managers.
Skills and Experiences
Demonstrated experience in administrative positions in medical/health‐related environments.
Robust IT and information‐management skills, with experience in the use of Microsoft Office Suite, MYOB (or similar accounting software), and a medical Practice Management Software package.
Proven ability to handle high volumes of work, prioritise workloads and meet agreed timeframes.
Proven positive interpersonal skills to respond appropriately to clients and staff.
Ability to provide personal administrative support to management.
Understanding of the National Disability Insurance Scheme (NDIS).
Remuneration
Remuneration will be dependent on experience.
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📌 Medical Receptionist/ Administration (Rockingham) (Western Australia)
🏢 Down South Therapy
📍 Western Australia