Manager Customer Service And Business Support (South Australia)

Manager Customer Service And Business Support (South Australia)

07 Aug
|
Attorney-General'S Department South Australia
|
South Australia

07 Aug

Attorney-General'S Department South Australia

South Australia

Attorney-General's Department
Job reference:
******
Location:
**** - ADELAIDE
Job status:
Long Term Contract
Eligibility:
Open to Everyone
Classification:
ASO6
Salary Range:
$ 105,747- $111,854+
Superannuation
Duration:
Up to 2 years
Vacancy Type:
Full Time
Number of Positions Available:
1
Closing Date:
11:30pm, Sunday 16 August ****
About the
Opportunity
The Manager Customer Services and Business Support supports the
team in monitoring workflow and workload.
They manage the triaging
and directing of inquiries relating to guardianship, advocacy,
investigation and dispute resolution.
They provide accurate
information to support members of the public and those seeking the
services of the Office of the Public Advocate and work closely with
the Guardianship team.
The service of the Office requires staff to
work within a complex and sensitive environment.
Quality service to
senior management in ensuring the Office runs efficiently and has
the required administration resources to undertake their roles is
vital.
About the
Business
The Office of the Public Advocate (OPA) is an independent
statutory office that promotes and protects the rights and autonomy
of adults who may require support with decision‐making.
The Office
operates within a human‐rights‐based and legislative framework,
including the Guardianship and Administration Act ****, Mental
Health Act ****, Advance Care Directives Act ****, and the Consent
to Medical Treatment and Palliative Care Act ****, National




Standards for Public Guardianship (Australian Guardianship and
Administration Council), and United Nations Convention of the
Rights of Persons with Disability.
For more information about the Attorney-General's Department and
also the Office of the Public Advocate, please visit / and
Office of the Public Advocate
Office of the Public Advocate
Special Conditions for
Employment
Employment is dependent upon a National Police Certificate
clearance that the AGD finds satisfactory.
Successful applicants
will be provided further information if an interview is requested.
Forms are not to be lodged directly with SA Police (SAPOL) under
any circumstances and any fees incurred by applicants in doing so
will not be recoverable from the AGD.
Some out of hours work may be required
Must hold a current Australian issued driver's licence
(equivalent to minimum class C)
Additional
Notes
You will be prompted to attach your Curriculum Vitae (CV) and
Cover Letter (2 pages) after you have answered the questions via
the link below.
For more information, please download the Job
Application Pack and Job and Person Specifications.




For further information about this exciting opportunity that is
not covered by this website please contact Angelica Noone,
Assistant Public Advocate - Guardianship, The Office of the Public
Advocate on *************.
Click Apply and follow
the prompts to submit your application.
The Attorney-General's Department
values workplace diversity and is committed to providing a
supportive, inclusive and respectful work environment.
Aboriginal and Torres Strait
Islander People and people with disability are strongly encouraged
to apply.
The South Australian public sector
supports flexible ways of working including part time working
arrangements wherever reasonably possible.
The sector is diverse
and desires to increase in diversity and to create opportunities
for more South Australians.
We are committed to making
reasonable adjustments to provide a positive, barrier-free
recruitment process and supportive workplace.
If you have any
support or access requirements, we encourage you to advise us at
the time of application via the contact above or our website
/.
Applications close:
16/08/2026 11:30 PM
Attachments:
- Job Application Pack.pdf
- Manager Customer Service and Business Support March ****.pdf
Flexibility Statement
The South Australian public sector promotes diversity and versatile ways of working including part-time.
Applicants are encouraged to discuss the flexible working arrangements for this role.

📌 Manager Customer Service And Business Support (South Australia)
🏢 Attorney-General'S Department South Australia
📍 South Australia

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