Information Officer
Position Information
Salary: Band 2 commencing from $72,720 per year (+ super)
Employment Type: Full Time
Location: Mildura
Applications Close: Sunday 23 August ****
Mandatory Requirements: Driver License and relevant qualifications/licenses/certificates
About the Role
As our Information Officer, you will play an important role in supporting Lower Murray Water's information management and governance objectives.
Working within the Business Services department as part of the Information Management team, you will contribute to maintaining effective records management practices across the organisation.
The role supports the delivery of strong governance outcomes by helping staff access information, improving records management processes and promoting the effective use of our records management system, Content Manager (CM).
This role offers variety, responsibility and the opportunity to make a meaningful contribution within a supportive and inclusive workplace.
What You Will Be Doing
Providing high-quality support to staff across the organisation to access, manage and retrieve information within the records management system.
Managing a broad range of day-to-day records and information management activities, ensuring records are accurately captured, maintained and compliant with organisational requirements.
Providing operational support for Content Manager (CM), including assisting users, troubleshooting issues and promoting best practice records management processes.
Conducting quality assurance checks and supporting audit and compliance activities within the records management function.
Delivering guidance, education and training to support the effective use of Content Manager (CM) across the organisation.




Collaborating with teams across the organisation to strengthen information management practices and improve records management outcomes.
Supporting continuous improvement initiatives and participating in information management projects as required.
Contributing to the development of a positive governance and compliance culture.
About You
We are looking for someone who brings a combination of skills, experience and a willingness to learn.
You may have:
Experience in records management, information management, administration or a related field.
Experience using records management systems such as Content Manager (CM) or a similar platform.
An understanding of governance, compliance and information management principles.
Robust stakeholder engagement and customer service skills.
You'll also demonstrate:
Strong attention to detail and accuracy.
Excellent communication and interpersonal skills.
A collaborative and team-focused approach.
Patience and the ability to support and educate users with varying levels of system knowledge.
Sound judgement and problem-solving capability.
A commitment to continuous improvement and customer service excellence.
Why Work With Us?
At Lower Murray Water, we believe our people are our greatest asset.
We foster a culture where everyone feels valued, respected and empowered to contribute their unique perspectives and experiences.
We support our people through:
Flexible working arrangements where operationally appropriate.
Professional development and learning opportunities.
Career progression pathways.




Health and wellbeing initiatives.
Employee Assistance Program (EAP).
Leadership development opportunities.
A collaborative and supportive team environment.
Competitive salary and benefits under our Enterprise Agreement.
Diversity, Equity and Inclusion
We encourage applications from:
First Nations Peoples.
People with disability.
People from culturally and linguistically diverse backgrounds.
Members of the LGBTQIA+ community.
People of all ages and life experiences.
If you require accessibility support or reasonable adjustments during the recruitment process, we are committed to working with you to ensure an equitable experience.
About Lower Murray Water
Lower Murray Water provides essential urban and rural water services to approximately 80,000 customers across north-west Victoria.
Our service region spans the traditional lands of First Nations Peoples from Barapa Barapa Country at Koondrook through Latji Latji Country in Mildura to Ngintait Country near the South Australian border.
We are proud to contribute to the social, environmental and economic wellbeing of our communities through the delivery of safe, reliable and sustainable water services.
How to Apply
To apply, please submit:
A current resume; and
A cover letter outlining how your skills, experience and capabilities align with the requirements of the Information Officer role.
Applications should be emailed to
******
by Sunday 23 August ****
For a confidential discussion, please contact Myf Harris on
04•• ••• 216
.
Applicants must have the right to work in Australia.
Appointment is subject to a national criminal history check and fit-for-work evaluation.
A criminal record does not automatically disqualify an applicant; each case is assessed on its merits.

📌 Information Officer (Mildura)
🏢 Lower Murray Water
📍 Mildura