Business Operations Manager – QLD
Challenging and Rewarding Multi‐Site leadership Role
Senior Leadership coupled with strategic management
Purposeful Mission to Bring Leisure to Life
Opportunity to make a real difference alongside a supportive team
Flexible location proximity, Hybrid working model incorporating regional sites.
The Role
Belgravia Leisure is the proud partner to numerous regional councils across QLD.
We are currently looking for an enthusiastic, people‐focused Business Operations Manager (BOM) to lead a team of venue managers of leisure and aquatic facilities across QLD.
This role oversees a significant regional and metropolitan portfolio comprising several venues spanning aquatic centres and leisure facilities, supported by a workforce of a few hundred seasonal and permanent employees.
The incumbent will manage a multi‐million dollar operation, ensuring strong commercial performance, operational excellence and high‐quality guest and community experiences across all sites.
The role reports directly to the General Manager of Operations and is designed to provide leadership and guidance as you oversee the financial management and commercial decision‐making of a group of facilities to achieve or exceed agreed results.
In this essential leadership position, you will drive financial and strategic operational plans, maintain high‐value internal and external relationships, and identify growth opportunities.
A highly motivated, autonomous professional with robust leadership skills, a passion for guest experience and a demonstrated history of achieving financial and operational success is required.
About You
Successful track record in data‐driven decision making across marketing, sales, contract compliance and effective management of key stakeholders, including the community, Councils and Belgravia.
Commitment to ethical practices, fostering strong team motivation and reinforcing partnership values.
A seasoned aquatics, sports or leisure manager,



or possess seasoned local government expertise, is expected.
The ideal candidate can articulate how they have successfully shaped high‐performance teams and link employee engagement to exceptional business performance.
Key Responsibilities
People: lead and develop a high‐performing team, fostering a culture of collaboration and innovation.
Commercial Outcomes: drive accountability to deliver budgets, ensure efficiency and meet revenue and participation targets.
Community & Contract Deliverables: oversee daily operations, ensuring compliance and excellent guest experiences.
Business Development/Growth: build strong relationships with partners and stakeholders and execute contract retention plans.
Risk and safety governance.
Contract governance and reporting.
Regional stakeholder influence.
Capital works oversight.
Key Skills
Demonstrated financial analysis capabilities.
Multi‐site or multi‐unit business complexity management.
At least 10 years' experience managing a consumer sales/operations function.
Budgeting skills.
Track record for achieving agreed financial outcomes.
Able to adapt management interventions to varying circumstances.
Demonstrated capability for managing a team effectively and maximising efficiency from limited resources.
Interpersonal Skills
Leadership and staff motivation capabilities.
Strong communication skills.
Excellent leader and coach.
Champion for change.
Passion for the role, the team and guests.
We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.
We are committed to providing a child‐safe environment.
Please refer to our child safety framework.
Successful applicants will be required to obtain a national police check and a Working with Children check.
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📌 Business Operations Manager - Qld Metro/ Regional - Qld 4000 (Brisbane)
🏢 Belgravia Leisure
📍 Brisbane