Position: Home Support Officer – Calvary Scottvale
Dandenong, VIC, Australia
Job Details
Permanent part‐time position
About the Role
The Home Support Officer supports the Home Manager with day‐to‐day administrative tasks to ensure the smooth delivery of customer care.
The role serves as the first point of contact for clients, residents, and staff, providing courteous reception and administrative support.
Responsibilities
Ensure explicit and timely administrative activities to support customer care
Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
Assist with walk‐in inquiries and record them appropriately
Qualifications
Well‐developed interpersonal and communication skills




Commitment to providing high‐quality customer service and a genuine interest in the elderly
Attention to detail, multitasking abilities, and effective time management skills
Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.)
Proven organisational skills, ability to prioritise work independently and as part of a team
Desirable
Previous experience in aged or health care
Rostering and payroll experience using Kronos
Qualifications in administration
Benefits
Salary packaging benefits, discounted health insurance and gym memberships
Paid parental leave
Training, development pathways and career opportunities
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📌 Home Support Officer (Victoria)
🏢 Calvary Health Care
📍 Victoria