As Australia's favourite lifestyle brand, beloved around the world, Country Road deliver timeless Australian style that is designed for life and made to last.The Third in Charge (3IC) is an entry‐level leadership role dedicated to elevating the in-store experience through solid selling, exceptional customer service, and team performance.This role is designed to develop future leaders by building the skills needed for progression within the business.
The 3IC leads from the floor coaching, giving real‐time feedback, and role modelling the behaviours and standards that bring our brand to life for every customer.Working across all areas of the store, the 3IC is not tied to one department.
Instead, you play a key role in driving sales and service by lifting the consistency, energy, and execution of the shop floor, ensuring every moment with the customer reflects our brand at its best.How You Will ContributeDrive the store team to deliver the brand customer experience withinthe departmentLead thedepartmentto deliver store operational excellence through effective stock management and loss prevention activitiesUnderstand the customer and make their needs a primary focusSupport withbuilding team capability and strong succession planning for the success of your store and the GroupActivelymaintaina safe place to work for team members and everyone who visits our store with a focus on promoting wellbeingUnderstand the brand and business strategy and communicate to the team their part to playRole modelCountry Road Group (CRG)cultural attributes,



to create and consistently build a team experience that encourages learning,ownershipand shared successCapabilitiesWe ValueA genuine desire to be part of the Country Road Group and alignment with our cultural attributesDemonstrates a passion for fashion with a professional personal presentationStrong leadership skills in delivering an exceptional customer and team experienceAbility to manage budgets, interpreting financial reports and generating efficient rostersExperience managing the performance, productivity,trainingand development of a teamAbility to build andmaintaincustomer relationships by delivering exceptional customer serviceWhat We OfferCompetitive 3IC salary reflective of the scope of responsibilitiesA rotating roster designed to support work-life balance and sustainable leadershipGenerous annualproduct allowanceof $1,400 and access to our management incentive scheme40% discountacross all Country RoadGroupbrandsCorporate partnerships to support your health and wellbeing18 weekspaid parental leave program for eligible employees with return-to-work clothing allowanceAccess to internal career opportunities across ourretailbrands andSupportCentre.Annual learning calendarand ongoing developmentto support your career growthCountry Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities.
We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.We're committed to inclusion and accessibility.
If we can support you with any adjustments at any stage, please let us know.
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📌 Country Road - Third In Charge - Indooroopilly (Brisbane)
🏢 Country Road Group
📍 Brisbane