Position Description
Blue Mountains Visitor Information Centres are looking for an experienced retail manager and customer service professional to work in the Visitor Information Centre.
This position will require you to foster and promote the development of the Blue Mountains by providing information services to visitors, prospective visitors, members, business and the local community.
You must have experience in leadership, rostering, administration, computer systems, cash handling, stock control, merchandising, point of sale systems, and customer enquiries and local knowledge of the Blue Mountains, tourism providers and bushwalks, with strong problem‐solving abilities.
This role is front facing and suited to someone who enjoys high level customer service in a diverse and busy workplace.
This position is part‐time and includes weekend work,



as follows:
Thursday 8:30am – 4:30pm (7.5 hours / 30‐minute break)
Friday 8:30am – 4:30pm (7.5 hours / 30‐minute break)
Saturday 8:30am – 4:30pm (7.5 hours / 30‐minute break)
Sunday 8:30am – 4:30pm (7.5 hours / 30‐minute break)
Remuneration: Base salary commencing at $68,129 gross per annum, plus 12% superannuation, plus performance payment 1% – 3.5% annual salary, plus annual award increase.
Closing date: 2 August ****.
EEO Statement
We encourage you to complete our voluntary Equal Employment Opportunity (EEO) Survey.
Please note, it is unrelated to your application.
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📌 Team Leader Echo Point Visitor Information Centre (30 Hours Per Week) (New South Wales)
🏢 Blue Mountains City Council
📍 New South Wales