Job Description

With strong growth underway, an exciting prospect has opened for an experienced Groups Manager to lead inbound travel programs, creating tailored group experiences across diverse markets.

/n

You'll oversee end-to-end group logistics, manage key supplier relationships, and ensure exceptional service for international partners all while leading and developing a high-performing team.

/n

Key Responsibilities

/n

/n

- Oversee and coordinate the delivery of inbound group tours across Australia.

/n

- Manage group costings and ensure profitability targets and margins are achieved.

/n

- Provide training on systems, itinerary planning, supplier relations and group costings.

/n

- Conduct performance reviews and ongoing coaching.

/n

- Build a collaborative, accountable and solutions-focused team culture.

/n

- Ensure the team maintains strong product knowledge across Australian destinations.

/n

- Contribute to strategies that drive revenue growth and operational efficiency.

/n

- Act as a key operational contact for international agents and wholesale travel partners.

/n

- Maintain strong long-term supplier and industry partnerships.

/n

- Represent the organisation at industry events when required.

/n/n

Skills & Experience

/n

/n

- Minimum 5+ years experience in inbound tourism, tour operations or destination management.





/n

- Proven experience managing group travel programs and complex itineraries, including itinerary planning, supplier negotiation, and group costings.

/n

- In-depth knowledge of Tourplan for group travel operations.

/n

- Strong leadership experience with the ability to mentor, support, and develop team members.

/n

- Excellent knowledge of Australian destinations, tourism products and suppliers.

/n

- Demonstrated ability to manage international travel partners and supplier relationships.

/n

- Commercially minded with the ability to manage budgets and group profitability.

/n/n

What's on Offer

/n

/n

- Competitive Salary – $100K - $110K + Super

/n

- Flexible Working – Remote working environment with occasional meetings as required

/n

- Career Growth – Leadership opportunity within a growing inbound tourism organisation

/n

- Impact & Culture – Opportunity to shape team structure, operational processes, and service standards within a collaborative environment

/n/n

Apply now or email your CV to [email protected]

/n

Call 02 9119 8744 for a confidential chat

/n

Only applicants with full Australian work rights and Travel industry experience will be considered.

#J-18808-Ljbffr

📌 Groups Travel Manager (Sydney)
🏢 Travel Trade Recruitment
📍 Sydney