Kincumber Dental Care is a welcoming, family-oriented practice providing high-quality general and cosmetic dentistry to our local community. We pride ourselves on creating a comfortable and friendly workplace where patients feel cared for and valued.
/n
We are currently searching for an experienced Dental Receptionist to join our team on a part-time basis 2 days per week - Mondays and Tuesdays with the view to go full time later in the year.
/n
In this role, you will be the first point of contact for patients and play a key role in creating a warm, welcoming, and seamless patient journey—from initial enquiry through to treatment completion.
/n
Key Responsibilities:
/n
/n
- Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
/n
- Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
/n
- Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
/n
- Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
/n
- Office Organisation: Keep the reception area tidy and organised,
ensuring that all necessary materials are stocked and available.
/n
- Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
/n/n
What we can offer you:
/n
/n
- Competitive hourly rate
/n
- Varied role
/n
- Opportunity to make a difference
/n
- Access to our internal Employee Assistant Program
/n
- Unlock exclusive discounts and cashback offers on the Work App
/n
- Certified Great Place to Work two years in a row 2024 & 2025
/n/n
What do you need to succeed:
/n
/n
- Prior experience as a Dental Receptionist is preferred
/n
- A Cert III or IV in Dental Assisting is beneficial but not mandatory
/n
- Excellent verbal and written communication skills
/n
- Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
/n
- Capability to address patient concerns and resolve issues with professionalism and empathy
/n
- Attention to detail
/n/n
What's Next:
/n
If you're excited about the opportunity to help us grow, we'd love to hear from you. Applications will be reviewed as they come in, so don't hesitate—
#J-18808-Ljbffr
📌 Dental Receptionist (Newcastle)
🏢 Impression Dental Group
📍 Newcastle
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.