About the companyAs a leader in the industry, this company prides themselves on providing high quality restoration services to residential and commercial customers.
They have an excellent team workplace with comprehensive training and opportunities for growth.About the roleThe successful candidates will commence as an on-hired employee, with hours from 8:30am-5:00pm Monday-Friday and additional overtime as required.
You will act as the first point of contact for customers and corporate clients, respond to enquiries, schedule bookings and be responsible for a range of administration tasks.DutiesInbound and outbound callsSchedule daily bookingConfirm and enter job detailsLiaise with Project Managers and other stakeholdersComplete reports, quotes and other ad hoc administrative tasksProvide outstanding customer service and strive to achieve targets and KPIsSkills and experienceProven customer service experience in a rapid-paced role (insurance or construction industry highly beneficial)Robust computer skills and able to use internal systemsGreat attention to detailOrganised and excellent time management skillsMotivated and proactive
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📌 Customer Service Coordinator Victoria
🏢 Conquest Personnel
📍 Victoria