We are on a mission to make property ownership effortless.
We provide Australians with tailored solutions and expert insights to navigate their property buying and owning experience with confidence.
We offer a full service encompassing research, planning, buying, building, upgrading and managing for investment properties and family homes.
Our team is composed of sales and marketing, economists, qualified property investment advisers, buyers agents, builders, project managers, property managers, engineers, data scientists and product experts.
As an Account Manager you will play a pivotal role in driving sales across our services, and fostering robust relationships with our clients.
Responsibilities
Manage the recent lead sales cadence, including (but not limited to) inbound and warm outbound calls, emails, and messaging services for the sales team across purchasing, projects and property management
Pre-qualify leads and book an appointment with the technical expert, who will close the deal
Be the point of contact for referral partners and all sales enquiries
Work with the sales, marketing and customer success teams to refine and develop effective processes
As a front-line salesperson, work with the Marketing Manager to address messaging and lead quality




Upsell existing clients to follow-on services and conduct post-service follow-ups
Monitor market trends and competitor activities to inform strategic planning.
Achieve and exceed sales targets and KPIs set by the management.
Qualifications
2+ years' experience in a sales role, selling services where you built and nurtured relationships
Strong interpersonal skills
Enhanced negotiation abilities
Proficiency with computer programs, currently: Google Suite, Klaviyo, JustCall, TimelinesAI, Pipedrive and Claude Cowork
Ability to work autonomously
Take ownership of loosely defined ideas and drive them through to execution
High level of organisation and attention to detail.
A proactive approach to problem-solving and a solid customer service orientation.
Please consider applying even if you don't meet 100% of what's outlined
Why Milk Chocolate Property is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them.
So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Milk Chocolate Property not with Hatch.
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📌 Account Manager @ Milk Chocolate Property New South Wales
🏢 Hatch
📍 New South Wales