2d ago , from Advertising Industry Careers
As Social Media Account Directoryou will be responsible and accountable for the success and delivery of Visualsofts Social service. You will own a portfolio of Social clients and become the go-to key relationship stakeholder for Social. Relationships and client centricity is key as your key objective is to grow your portfolio's return ensuring the Social product/service is cutting-edge, productive and delivered to the highest possible quality.
In this role, you will be the primary bridge between client goals and agency execution, translating big-picture business objectives into high-impact social media. The Social Account Director will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the Social Account Director will put the client first reacting and adapting when required with a strategic mindset.
Strategy and impeccable execution is key to the role,



ensuring that clients benefit from the Social service and have a transparent and transparent view of the work carried out.
Main Duties & Responsibilities
Account Strategy & Leadership
Client Portfolio Relationship
Portfolio Retention
Client Happiness
Client Ownership
Department KPIs
Personal Development
Experience in Social Media marketing or digital strategy, with experience in an agency account management or team lead role. Extensive proven experience either agency or client side specialising in Social.
Deep understanding of major platforms (Meta, TikTok, LinkedIn, Pinterest) and other emerging social channels such as Reddit.
Proven expertise in external Social platforms and tools, analytics, forecasting and measurement.
Proficiency with social listening, analytics, and management tools (e.g., Sprout Social, Hootsuite, Sprinklr, Google Analytics).
Our Values
We champion our clients
We are one team
We create change
We care about what matters
So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you.
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📌 Social Media Account Director New South Wales
🏢 Visualsoft
📍 New South Wales