Equinix is seeking a Customer Success Manager to drive onboarding, adoption, and retention across the post-sales journey.
You will partner with Delivery, Support, Sales, Marketing, Product, and Operations to deliver a world-class customer experience and maximize value realization.
With 2+ years in customer-facing roles in B2B tech, you will lead strategic reviews, identify churn risks, and upsell where appropriate, contributing to long-term revenue growth.
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📌 Senior Customer Success Manager – Retention & Growth New South Wales
🏢 Equinix
📍 New South Wales
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