Tes is seeking a Product Support Manager in Melbourne to lead a energetic team delivering top-tier support to educational institutions globally.
You will partner with Product and Engineering to translate customer feedback into product enhancements and strategic initiatives.
With a focus on metrics, training, and customer satisfaction, you will shape service delivery, mentor team members, and promote a customer-centric culture across secure, scalable support operations.
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📌 Global Product Support Lead — Education Tech Melbourne
🏢 Tes
📍 Melbourne
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