Startek is seeking an experienced Team Leader for a not-for-profit healthcare provider.
You will lead, coach and develop a team of Customer Service Representatives across Front-of-House and Back-of-House functions to deliver outstanding customer outcomes.
You will drive performance, ensure service levels and quality standards are met, and foster a positive, customer‐centric culture.
The role is hybrid, with hours from 8:30am to 8:00pm, requiring flexibility to support operations.
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📌 Hybrid Contact Centre Lead: Coach High Performing Teams Melbourne
🏢 Startek
📍 Melbourne
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