Contour Education is seeking a customer-support specialist in Melbourne to answer live calls across phone, email and SMS, resolve on the spot, and ensure no request drops between teams. You'll triage and route queries, log interactions, and help families self-serve where possible.
You'll bring a warm, confident phone manner, explicit written communication, and experience in a busy, people-first workplace. The role offers hybrid work from Glen Waverley and CBD campuses with versatile shifts.
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📌 Hybrid Student Support Advocate Melbourne (Australia)
🏢 Contour Education
📍 Australia
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