Altona, Victoria
At CHEP, we help move more goods, to more people, in more places than any other organisation on earth. Through our sustainable, share-and-reuse model, we work with the world's leading brands to deliver smarter, safer and more efficient supply chains.
We're looking for a
hands‐on, people‐focused Service Centre Manager
to lead our Altona plant operation—driving performance across safety, service, quality and cost.
The Chance
Reporting to the Regional Operations Director – VIC, TAS & SA, you'll take ownership of a
high-volume, multi-shift production site
, leading a workforce of 60+ employees. This is a role for a
practical, well‐rounded leader
who can balance frontline engagement with operational strategy and continuous improvement.
Key Responsibilities
Lead and embed a strong
Zero Harm safety culture
across the site
Manage and develop a
large, multi‐shift workforce
Deliver operational performance across
safety, quality, service and cost
Drive
continuous improvement initiatives
and best practice processes
Partner closely with customers, sales and internal stakeholders
Manage
budgets, production planning and cost control
Lead
employee relations, engagement and workforce planning
Ensure compliance with all
safety,



environmental and legislative standards
Support
capital investment planning and equipment optimisation
About You
You're a
hands‐on operations leader
who thrives in fast‐paced industrial environments and knows how to get the best out of people and processes.
You will bring:
A
trade qualification or engineering background
(highly regarded)
Proven experience managing
multi‐shift operations
in manufacturing, logistics or similar
Leadership experience with
large, diverse teams (50+ employees)
Robust
people leadership capability
, including IR/ER exposure
Commercial understanding of
budgets, forecasting and cost management
An
all‐rounder mindset
—comfortable on the floor, in the office, and influencing stakeholders
Solid communication and stakeholder engagement skills
Why Join CHEP?
Work for a
global leader in supply chain solutions
with a strong sustainability focus
Lead a
critical, high‐impact operation
in a key Melbourne site
Be part of a culture built on
safety, respect and continuous improvement
Access real opportunities for
career growth and development
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📌 Service Centre Manager Melbourne
🏢 Chep
📍 Melbourne