Bank Australia seeks a Customer Support Consultant to proactively manage early-stage delinquent accounts, identify hardship, and provide appropriate assistance to reduce arrears and losses.
Based in Collingwood, Bendigo or Moe, you will engage customers with ethical recovery practices and ensure compliance with lending and regulatory requirements.
You will collaborate with internal teams, report risks, and contribute to improving outcomes while supporting customers in vulnerable situations.
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📌 Customer Recovery & Hardship Advisor Melbourne
🏢 Bank Australia
📍 Melbourne
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