Wolters Kluwer is seeking a Customer Success Manager in Australia to deepen understanding of customer needs, retain clients and re-engage those at risk.
You will gain increasing authority to negotiate service terms as you grow product and service knowledge.You will collaborate across teams to develop retention programs, analyze interaction data, and report on retention metrics while supporting sales and marketing efforts.
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📌 Retention Focused Customer Success Manager New South Wales
🏢 Wolters Kluwer
📍 New South Wales
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