- Support the ongoing operation and optimisation of Workday and connected people systems, with a focus on reliability, data quality and user experience
- Maintain configuration across relevant Workday modules (HCM, Advanced Compensation, Recruiting, Talent & Performance, Absence & Time Tracking), including tenant setup, business processes, security, integrations, reporting and mass data activities
- Support exploration and adoption of new platform capability, including AI-enabled features and other opportunities to improve how work gets done
- Work alongside our stakeholders to understand business needs, solve problems and deliver fit-for-purpose platform improvements
- Investigate issues, assess impacts and translate requirements into practical system changes, workarounds or recommendations
- Coordinate release activity, testing and deployment to ensure changes are implemented safely and effectively
- Manage requests and system incidents end to end, escalating where needed and keeping stakeholders informed
- Contribute to process simplification, automation and self-service improvements that reduce manual effort and improve employee and leader experience
- Represent the People Systems team on key projects for People & Culture

Requirements

- Broad knowledge of the HR Tech landscape
- At least 2 years hands‑on experience configuring Workday HCM (in‑house or consulting) across multiple functional areas as listed above
- Proven experience configuring business processes, security, reporting and data loads; exposure to integrations is an advantage.




- Understanding of people processes and how they translate into practical system design
- Ability to troubleshoot issues, manage requests, ticketing triage and resolution
- Strong stakeholder engagement, communication and prioritisation skills, with the ability to balance BAU support and project delivery
- A proactive, curious and detail -oriented approach, with a continuous improvement mindset and a strong focus on user experience.
- Experience with (or displayed interest in) automations, AI best practice & agents is advantageous

Core Competencies

Demonstrates expertise in configuring Workday HCM across multiple functional areas, with a solid focus on data quality, user experience, and process optimization. Proficient in stakeholder engagement and problem-solving to deliver effective platform improvements and automation solutions.

Highest-signal resume keywords

- Workday HCM Configuration
- Business Process Configuration
- Stakeholder Engagement
- Data Quality Management
- Automation and AI Best Practices

ATS Optimization Keywords

Hard Skills

- Workday HCM
- Advanced Compensation
- Recruiting
- Talent & Performance
- Absence & Time Tracking
- Business Process Configuration
- Reporting
- Data Loads
- Integrations
- Troubleshooting

Soft Skills

- Communication
- Prioritization
- Detail-Oriented
- Proactive Approach
- Curiosity

Industry Keywords

- People Systems
- Process Simplification
- User Experience
- Continuous Improvement

Tools & Technologies

- HR Tech Landscape
- Ticketing Systems

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📌 People Systems Analyst (Richmond Shire)
🏢 Jobtailor
📍 Richmond Shire