We Care Staffing Solutions – Narre Warren VIC

We Care Staffing Solutions is a registered provider of Support At Home, NDIS and DVA Services, proudly delivering high-quality, person-centered care across Australia since 2012. Our commitment is to empower individuals to live with dignity, independence, and choice by connecting them with compassionate, qualified professionals. By joining our team, you’ll become part of a compassionate community that puts people first — supporting both our clients and our staff every step of the way.

About the Role

We are seeking an experienced and empathetic Care Partner to oversee the delivery and coordination of high-quality services across our In-Home Support programs. As a Care Partner, you will be the primary point of contact for clients receiving home support services. You’ll conduct assessments, develop personalised care plans, coordinate services, and ensure each client receives safe, high-quality support aligned with their goals and preferences.

In this role you are expected to work with older clients and their families to assess needs, coordinate services, and ensure support plans are both effective and sustainable.By providing person-centered guidance and care coordination, you will help us empower seniors to live with dignity and independence within our communities.

Duties and responsibilities include, but are not limited to:

- Work with the Aged Care Program Manager to develop and grow the program.
- Understanding funding levels and maximise funding where available
- Conduct client intake assessments and identify individual needs, risks, and goals
- Case manage client’s care services,



including in-home and community services, products and assistive technology
- Develop and review person-centred support plans
- Coordinate and schedule services such as personal care, domestic support, community access, social care or allied health services
- Monitor and optimise care packages within budget to ensure sustainable service delivery
- Maintain high-quality documentation, case notes, and incident reports to meet reporting and legislative requirements
- Build strong relationships with clients, families, and external healthcare providers

The ideal candidate will have experience and skills as follows:

- At least 3-5 years of experience within the My Aged Care sector working with HCP and now SAH packages.
- Robust knowledge of Aged Care Quality Standards, HCP/SAH funding and care management
- Clinical experienced is highly preferred
- Demonstrable experience in care management of government funded packages, community resources, and relevant legislation in the provision of aged care services
- Proficient with aged care portals and care management systems (e.g., My Aged Care)
- Relevant tertiary qualification in Nursing, Social Work, Allied Health, Aged Care or related field
- Current Police Check (within the last 6 months)
- Full Work Rights
- NDIS Check (preferred)

Why Join Us?

- Friendly, supportive, and inclusive work environment
- Be part of a successful and growing national organisation
- Opportunities for professional growth and career progression
- Make a meaningful impact in the lives of clients and their families
- Play a key role in shaping high-quality, person-centred services

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📌 Care Partner - Support At Home (HCP) (City of Casey)
🏢 we care staffing solutions
📍 City of Casey