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Responsibilities

- Responsible for the installation, commissioning or guidance of products in the corresponding region, organize technical training, maintenance and upgrade (including inverter, data collector and management system)
- Timely shut down the on-site service processing of inverter and management system after-sale problems;
- Responsible for drafting and reviewing technical agreement, providing project technical data, drafting and reviewing technical tender.
- Collect and study the mid-term and long-term needs of customers, and provide demand input for the company's product planning and development, And participate in the review of product development process.
- Responsible for PV inverter products international market interaction, information collection and analysis, responsible for international market demand customer technical support and question-and-answer.
- Engage in customer relationship development, project operation and business negotiation,



assist sales to achieve the sales targets of inverter products and solutions.

Qualifications

- Associate Bachelor degree or above, engineering (automation, electrical, computer, mechanical, etc.) background
- Experience in electrical equipment, software and hardware delivery and maintenance services
- Former Working experience in PV or inverter field, with electrical related certificate
- Strong English ability, can be used as a working language, and can adapt to long-term business trips
- Have a solid sense of customer service, be able to handle customer inquiries and complaints, and have strong coordination skills

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Renewable Energy Equipment Manufacturing

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📌 Service Engineer (Australia)
🏢 HYXiPOWER
📍 Australia