Registered & Licensed Clubs Supervisor -Casino RSM Group

Registered & Licensed Clubs Supervisor -Casino RSM Group

The Casino RSM Group is seeking a reliable and experienced Supervisor to join our team.

This hands-on role is ideal for someone with a solid background in clubs, hospitality, gaming, or licensed venues who enjoys leading by example and supporting staff to deliver outstanding customer service.

As a supervisor, you will work closely with management and frontline staff to ensure smooth daily operations, excellent service standards, and compliance with club policies and procedures.

Key Responsibilities

- Supervise staff during daily operations and busy trading periods
- Provide support and guidance to team members across club departments
- Ensure high standards of customer service are maintained
- Handle customer enquiries and minor complaints professionally
- Assist with opening and closing procedures
- Promote a safe, clean and welcoming environment for members and guests





About You

To be successful in this role, you will have:

- Previous experience in a registered club, hotel, hospitality or licensed venue
- Demonstrated experience leading or supervising staff
- Solid communication and interpersonal skills
- A positive, professional and team-focused attitude
- The ability to remain calm and organised in a busy environment
- Current NSW RSA
- Current NSW ARCG
- Availability to work a rotating roster, including nights and weekends

What We Offer

- Supportive team environment
- Ongoing training and development opportunities
- Stable employment within a respected community organisation
- We encourage applications from individuals with industry experience who can bring confidence, professionalism and practical knowledge to the role.

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📌 Registered & Licensed Clubs Supervisor -Casino RSM Group (Lismore)
🏢 Casino RSM Club
📍 Lismore