08 Aug
|
ReillyScott
|
New South Wales
08 Aug
ReillyScott
New South Wales
A national Key Account Manager role owning four major national accounts, among the largest operators in their sector.
This is 80-90% growth, not retention - the accounts are established but massively under-serviced.
Our client is a global market leader with local manufacturing and 24/7 national aftersales support.
The role carries a defined succession plan into the Regional Sales Manager position, based on performance.
Sydney or Melbourne based, with regular national travel.
The company you'll join
Our client is a division of a global industrial group and a large-scale manufacturer of premium, engineered mobile plant, recognised as the leader in their market in Australia.
Every machine is application engineered, manufactured locally in Victoria, and backed by a national aftersales support operation that runs 24/7, 365 days a year.
They sell premium equipment on whole-of-life value, competing on engineering, service and reliability rather than price alone.
Recent years have seen major investment in their service divisions, and their pricing has been repositioned back to market level - the infrastructure to deliver, and to sell with confidence, is now in place.
A dedicated national accounts role existed here years ago and was lost through structural change - this hire is the deliberate reinstatement of high-level focus on their biggest customers.
Their four major national accounts are currently engaged at only around 30% of the level they should be, so the opportunity to win through simply doing the basics well is genuinely there.
One account alone purchases around 150 units per year, of which they currently win only a small fraction. Another recently missed order was worth 130 units,
with a further 130 units coming in the next phase.
You'll be joining with the groundwork done and the delivery infrastructure ready - what's missing is the senior person to pull it all together.
The impact you'll make
You'll be the single point of accountability for four major national accounts, engaging at head office level with national procurement, fleet and contracts stakeholders.
This is 80-90% growth - almost new business development within established accounts. It's explicitly not a babysitting or coffee-catch-up role.
You'll build and manage a national database of customer contract renewal dates, so the business always knows what's coming up and when.
You'll initiate high-level presentations across sales, parts and service, and organise conference-style events bringing an account's state managers together for full-day sessions.
You'll take orders at national level and hand delivery over to state-based territory managers - state-level relationships remain their responsibility.
Once volume builds, you'll be juggling contract deliveries across four accounts and negotiating factory timelines - organisation and straight, factual communication with clients are non-negotiable.
Perform in this seat and the pathway is mapped:
this role is the succession plan for the Regional Sales Manager position. You'll be developed with that step in mind, working closely with senior leadership day to day.
Sydney or Melbourne based, reporting into senior leadership, with regular state and national travel.
The experience you'll bring
Proven account leadership and growth capability, with demonstrated success managing complex customer relationships and driving commercial outcomes.
You may come from national account management or BDM roles in mobile plant or capital equipment, or from within the industry these customers operate in - customer-side industry experience is at least as valuable here as mechanical aptitude.
If you're currently selling services to these types of customers, this is the chance to move to the equipment side and sell a differentiated, premium product rather than competing on margin.
Comfort engaging top-level executives, with robust presentation skills and the ability to influence across levels without direct authority.
An understanding of selling premium products, whole-of-life costing models and long sales cycles.
A hunter mentality within accounts - polished, commercially sharp, and honest to a fault in how you keep customers informed.
On offer, a competitive base salary package (negotiable on experience), the platform of a global market leader behind you, and a genuine, defined pathway to Regional Sales Manager. Interviewing now!
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📌 National Key Account Manager (New South Wales)
🏢 ReillyScott
📍 New South Wales