Positive Shift is seeking a dedicated and organised Administrative Assistant to join our team on a casual basis. This role is based in Toowong, QLD 4066 and offers flexibility in a dedicated psychology and behaviour support team. As an Administrative Assistant, you will play a vital role in supporting the smooth operation of our office by handling day-to-day administrative tasks, managing communications, and ensuring our team has the resources and support they need to succeed. This position is essential to maintaining our organisational efficiency and supporting our broader business objectives.

What you'll be doing

Providing general administrative support to the team, including scheduling meetings, and managing calendars

Processing and managing office correspondence, emails and telephone enquiries in a professional manner

Maintaining accurate records and databases, ensuring information is organised and accessible

Preparing documents, reports and presentations as required by management

Managing office supplies and equipment, placing orders when necessary and maintaining inventory

Supporting the coordination of office events, meetings and training sessions

Completing invoicing and logging payments for services

Providing ad-hoc support to various departments as needed to ensure smooth office operations

What we're looking for

Robust organisational and time management skills

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other standard office software

Excellent written and verbal communication skills with the ability to interact professionally with colleagues at all levels

Strong attention to detail and accuracy, particularly when handling data and documentation

Ability to manage multiple tasks and priorities effectively, working both independently and as part of a team

A proactive approach to problem-solving and a willingness to support colleagues across different departments

Discretion and professionalism when handling confidential or sensitive information





Flexibility and adaptability, particularly important given the casual nature of this role

Your Availability

Between 5 - 15 hours per week, Monday - Friday

Hours will generally fall between 9:00 am and 4:00 pm, with office-based work in Toowong Tuesday to Friday and work-from-home arrangements available on Mondays.

Some flexibility may be available for the right candidate, recognising study commitments and/or other employment arrangements.

Understanding of NDIS framework and systems

Previous administration/reception experience, preferably in allied health, community service, or healthcare settings.

Experience in handling client management systems / knowledge of basic invoicing, scheduling, and appointment management processes

What we offer

Positive Shift is committed to providing a supportive and inclusive workplace where employees can thrive. We offer casual flexibility to suit your lifestyle and personal circumstances, allowing you to balance work with other commitments. Our team values collaboration, professional development, and creating a positive workplace culture. We provide competitive remuneration for casual roles and opportunities to be part of a growing and dynamic organisation. Additionally, we foster an environment where your contributions are recognised and valued, and where you have the opportunity to develop your skills and experience in a supportive setting.

About us

Positive Shift is committed to making a meaningful difference in our community through our innovative approach to behaviour support and psychology services, and dedicated team. We pride ourselves on our inclusive culture, where diversity is celebrated and every team member has the opportunity to contribute to our mission. With a focus on creating positive outcomes and supporting our stakeholders, Positive Shift is a forward-thinking organisation that values integrity, excellence, and diversity. We are an employer that recognises the importance of work-life balance and creating an environment where our team members can succeed both professionally and personally.

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📌 Administrative Assistant (Queensland)
🏢 Positive Shift
📍 Queensland