06 Aug
|
Last Slice Group
|
Western Australia
06 Aug
Last Slice Group
Western Australia
Summary:
As a FOH Shift Manager at our bustling hospitality venue in Kelmscott, you will play a pivotal role in ensuring exceptional customer service and operational efficiency.
This permanent, full-time position is ideal for a mid-senior level professional looking to lead a dynamic team in a fast-paced environment, contributing to the overall success and reputation of our establishment.
Responsibilities:
Oversee daily front-of-house operations, ensuring high standards of service and customer satisfaction.
Manage and train staff, fostering a positive and productive work setting.
Handle customer inquiries and complaints with professionalism and efficiency.
Monitor inventory levels and assist in stock management to ensure smooth operations.
Implement and uphold health and safety regulations and company policies.
Assist in scheduling staff shifts and managing payroll.
Collaborate with kitchen staff to ensure timely and accurate service delivery.
Prepare reports on sales, customer feedback, and staff performance.
Qualifications:
Proven experience in a supervisory role within the hospitality industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work under pressure and manage multiple tasks effectively.
Knowledge of health and safety regulations in the hospitality sector.
Flexibility to work various shifts, including evenings and weekends.
📌 Foh Shift Manager (Western Australia)
🏢 Last Slice Group
📍 Western Australia