At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
$***** base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
Rosters published 4 weeks in advance.
Subsidised meals and complimentary drinks in our Co-worker restaurant
Free uniforms provided
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
24/7 access to our Employee Assistance Program for health and wellbeing support
Additional Information:
This role is Permanent full-time 76 hrs/fortnight
As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
Internal job title is Fulfillment Operations Coordinator
About this work area
As a Fulfilment Operations Coordinator your responsibilities will include, but are not limited to:




Coordinating and supervising the daily operations of the Fulfilment Operations team to secure effective and safe fulfilment processes.
Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs. Whilst fostering a customer-centric mindset.
Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations.
Contributing to the implementation and achievement of the Fulfilment Operations department goals.
Maintain a clean, organised, and safe environment throughout your area of responsibility. Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers.
Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.
Who you are
Demonstrated passion for fulfilment operations processes and people's life at home.
Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks.
A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations.
A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function.
Energised by continuous learning, with a renew & improve mindset.
Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.
We need people like you
At IKEA, work is so much more than a job. Come join us!
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📌 Fulfilment Operations Supervisor (New South Wales)
🏢 Ikea
📍 New South Wales