Klaviyo in Sydney, Australia, is seeking a Customer Support Specialist fluent in English and Japanese to support our APAC customer base.
You will handle email and live chat, diagnose issues, advise on e-commerce and marketing setup, document steps, and integrate AI workflows to improve efficiency.
This role is hybrid with weekend shifts and requires familiarity with Zendesk, Salesforce, MS Office, G-Suite, and APIs.
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📌 Bilingual Customer Support Specialist En/jp Ai Driven Apac New South Wales
🏢 Klaviyo
📍 New South Wales
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