At IKEA, our vision is to create a better everyday life for the many people. Within our Remote Customer Meeting Point (RCMP), we're reimagining how we meet customers - enabling seamless, high-quality experiences through remote channels that drive growth and long-term relationships.
As part of this journey, we're looking for a Field Sales Team Leader to lead our B2B outbound sales specialists. This role is key in building team capability, driving performance, and ensuring we deliver robust commercial outcomes through a modern, data-driven sales approach.
What you need to know
5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Free Co-worker parking
Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers).
Bonus programme (where eligible)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information
Position type: Permanent, Full-time, 76hrs/fortnight (hybrid)
Internal job title: Remote Team Leader (within the B2B Department)
Work location: based at IKEA Customer Service Office, Tempe, NSW
About this work area
As a Field Sales Team Leader,



you'll lead a B2B outbound sales team responsible for generating and converting opportunities across all sales channels. Your responsibilities will include, but are not limited to:
Lead, inspire and coach a team of Field Sales Specialists to exceed B2B outbound sales targets.
Improve sales capability through structured coaching, feedback and development plans
Build a high-performance culture focused on accountability, performance and continuous improvement.
Analyse sales data and reporting to identify trends, gaps and opportunities.
Develop and optimise outbound sales processes, workflows and ways of working
Drive performance through strong pipeline management, forecasting and KPI tracking.
Leverage tools such as LinkedIn Sales Navigator, CRM systems and Excel to inform decisions
Build strong internal relationships to align on sales strategy and execution.
You're a commercially minded sales leader who thrives on developing others and delivering results through team performance. You have:
Experience in B2B sales, business development or account management.
Proven ability to lead, coach or influence sales teams.
Strong commercial acumen and sales technique capability.
Advanced reporting and data analysis skills (including Excel).
Experience working with CRM tools and sales technologies.
Solid understanding of process improvement or project delivery.
Strong negotiation and stakeholder management skills.
We need people like you!
At IKEA, work is so much more than a job. Come join us!
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📌 Field Sales Team Leader (New South Wales)
🏢 Ikea
📍 New South Wales