Import Operations Specialist - International Freight Forwarding
A secure Australian owned International Freight Forwarder with 30+ years in the market is seeking a seasoned Operations Specialist to service Import LCL/FCL/Airfreight customers. Located in SYD HO @ Taren Point.
Opportunity to become Operations Supervisor!!!
Company with strong employee retention!
ABOUT THE ROLE:
Handle FCL / LCL / Airfreight import shipments from PO Placement and management through to delivery and billing.
Manage customer accounts and build client relationships
Ensure Customer satisfaction through effective and efficient responses to customer enquiries, issues, and concerns as well as develop new opportunities in different trade lanes, services.
Ensure all customer details are maintained and kept up to date.
Assist with some export operations
ABOUT YOU:
2+ years Import local Freight Forwarder experience




1+ years experience with Cargowise1 - including understanding of workflow (tasks /milestones) and edocs.
Strong attention to detail
Understanding of export operations
Excellent communication and computer skills
Adaptable
Excellent Customer Service skills
Relationship building skills.
Ability to work independently and as part of a team.
WHAT'S IN IT FOR YOU:
Supportive team and management
Opportunities to grow
Strong employee retention
Work for a well-established and growing forwarder
Competitive salary
Small tight knit team
Onsite parking
Australian owned business
Best in class ERP
To qualify for this role you must have current local experience within International Freight Forwarding and have full working rights in Australia!
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📌 Import Operations Specialist - International Freight Forwarding (New South Wales)
🏢 Stone Freight Solutions
📍 New South Wales