Medical Receptionist -South East Melbourne
We are looking for a friendly, motivated, and customer-focused Medical Receptionist to join our growing South-East Melbourne clinics.
Whether you are an experienced Medical Receptionist or looking to take your first step into healthcare, we will provide the training, support, and guidance you need to succeed.
About Us
Scope Healthcare is a leading provider of specialist diagnostic and healthcare services across Melbourne. As our organisation continues to grow, we are looking for enthusiastic, customer-focused, and motivated individuals to join our South-East Melbourne team.
We are also currently seeking a full-time/Part -Time on-site Medical Technician/Administrator to join our St Kilda clinic. This role is suited to someone who enjoys working in a healthcare environment, supporting patients, assisting clinicians, and managing a combination of clinical and administrative responsibilities
Whether you already have experience as a Medical Receptionist or are looking to start your career in healthcare, we provide comprehensive training and ongoing support to help you succeed.
Why Join Scope Healthcare?
Full training provided
Career development and progression opportunities
Work close to home across our South-East Melbourne clinics
Monday to Friday roster – enjoy your weekends
No after-hours, evening, or public holiday shifts
Supportive and friendly team environment
Stable full time employment with a growing healthcare organisation
Opportunity to develop valuable healthcare administration skills
Be part of an organisation committed to exceptional patient care
About the Role




As a Medical Receptionist, you will be the first point of contact for our patients and play a key role in delivering an outstanding patient experience.
Working across our South-East Melbourne clinics, your responsibilities will include:
Welcoming and assisting patients
Booking, confirming, and managing appointments
Answering incoming phone calls and responding to enquiries
Processing patient billing and payments
Maintaining accurate patient records
Data entry and administration support
Assisting clinicians and the broader team
Ensuring the smooth day-to-day operation of the clinic
No two days are the same, making this an exciting and rewarding role for someone who enjoys variety and working with people.
About You
We're looking for someone who is:
Friendly, professional, and approachable
Organised with strong attention to detail
Reliable and motivated
Able to multitask in a fast-paced environment
A strong communicator with excellent interpersonal skills
A positive team player with a willingness to learn
Skills & Experience
To be successful in this role, you will have:
Full working rights and permanent residency in Australia
A current driver's licence and reliable vehicle
Strong computer skills including Microsoft Word, Excel, and Outlook
Excellent verbal and written communication skills
Strong organisational and time management skills
Professional presentation and a positive attitude
Highly regarded but not essential:
Previous Medical Reception or Healthcare Administration experience
Experience using medical software, particularly HealthTrack
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📌 Medical Receptionist -South East Melbourne
🏢 Scope Healthcare
📍 Melbourne