Operations Consultant / Franchise Business Coach
At Foodco, we are passionate about creating excellent cafe experiences through strong partnerships and operational excellence. As the company behind leading cafe brands including Jamaica Blue and Muffin Break, we support our franchise partners to grow successful and profitable businesses.
We are proud of our diverse workforce, and what unites us are our EPIC values of Excellence, Passion, Integrity, and Camaraderie ? values that guide everything we do, every day.
About the Role
We are seeking a Franchise Business Coach to support franchise partners across a Victoria region. This hands-on, field-based role focuses on improving store performance, driving sales growth, and maintaining operational and brand standards.
Key Responsibilities
Build strong relationships with franchise partners and act as their primary support contact
Coach and support stores to improve sales, customer growth and profitability
Conduct regular store visits and operational reviews to ensure brand standards and compliance
Develop and implement action plans to improve store performance
Assist franchise partners with business planning and P&L; understanding




Support store openings, handovers and training for new franchise partners
Deliver in-store training on customer service, coffee preparation, food safety and operations
Support national marketing campaigns and operational initiatives
About You
Experience in hospitality, retail or franchise operations
Strong relationship building and coaching skills
Commercial mindset with understanding of store performance and profitability
Excellent communication and organisational skills
Ability to work independently in a field-based role
Proficient in Microsoft Office (Excel, Word, Outlook, Teams)
Why Join Foodco?
At Foodco, you will be part of a team that values creativity, collaboration, and real impact. You?ll work across two iconic cafe brands, gain exposure to national campaigns, and contribute to shaping the marketing direction of a trusted Australian brand.
If you are passionate about food, marketing, operational standards and making a difference for local businesses ? we?d love to hear from you.
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📌 Operations Consultant / Franchise Business Coach (Melbourne)
🏢 Foodco Group
📍 Melbourne