We are seeking an experienced Warranty Manager to join our team in the A.C.T. The role involves assessing, scheduling, and coordinating construction work for issues, defects, or repairs on finished homes.
You will identify issues, scope repair works, communicate effectively with all parties, ensure high standards of work, maintain cost-effectiveness and safety, develop relationships with contractors and customers, coordinate trades, conduct pre-handover inspections, and contribute to improving the build process.BenefitsTool of trade fully maintained work vehicle (including fuel)Discount on home builds and land packagesPaid Parental LeaveOptional 5 weeks paid leaveFriendly, social and collaborative team environmentCompany Wide Reward and Recognition Platform, where points are redeemable for cash vouchers or days offRecruitment Referral Program - up to $****Access to our employee assistance program for you and your familyKey ResponsibilitiesRespond promptly to notification of warranty items, investigate and scope worksAssess and verify warranty defects and report to managementComplete rectification works in a timely manner to the clients satisfactionEnsure works identified are completed to a high standard and client sign off is achievedComplete minor works as required (adjustment of doors,



locks and small construction activities)Co-ordinate trades and set achievable targets for completion of worksEnsure secure work procedures and practices occurCommunicate with clients and trades regularly to maintain momentum and understanding of progressDevelop and maintain strong relationships with clients, contractors and other interested partiesExperienceExtensive exposure to the residential Class 1 building environmentProven ability to lead, manage trades, and negotiate with interested partiesExtensive experience in scheduling and arranging works in residential settingsStrong understanding of WHS, quality, and environmental standards, with leadership skills that drive a positive cultureAbility to build strong relationships, problem solve and negotiateExperience using OnSite Companion, ACC or similar computer systems to arrange worksQualificationsTrade QualificationConstruction General Induction Card (White Card)Asbestos Awareness CardSilica Awareness CardCurrent Drivers LicenceFirst Aid CertificateElectrical Test & Tag (desirable)Everyone belongs at Rawson GroupDiversity, equity, inclusion and belonging are key to realising our purpose of building better together.
We recognise all individuals, regardless of their gender, cultural origin, LGBTQIA+, disability, or neurodiversity and acknowledge that those from underrepresented groups may face unique challenges in the job application process.
We encourage all candidates to apply - your unique experiences and perspectives is what makes us great.
Please reach out to us, if you have any accessibility requirements throughout the application process - we will provide reasonable adjustments for individuals to ensure a smooth application process.
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📌 Warranty Manager (New South Wales)
🏢 Rawson Group
📍 New South Wales