Job Description
This is a Project Support Officer role with NSW Department of Customer Service based in Sydney, NSW, AU.
NSW Department of Customer Service
Role Seniority - junior, mid level.
More about the Project Support Officer role at NSW Department of Customer Service
EOI - Project Support Officer Division Name: Licensing and Accreditation, Building Commission NSW Grade: Clerk Grade 3/4 Salary Range: $84,659 - $92,701 per annum + super Location: Parramatta 2 days a week required, other locations may be considered Term: Temporary (8 July ********* August ****).
This is an exciting chance to become a Project Support Officer in the Licensing & Accreditation Business Strategic Support (LABSS) Team within the Licensing and Accreditation (L&A;) division of the Building Commission NSW.
LABSS team provides operational, business and strategic support to the Licensing & Accreditation division.
About the role: As a Project Support Officer, you will play a crucial role undertaking a range of project coordination, analysis, reporting, implementation and administrative activities to support the development and delivery of projects, in line with established project plans and objectives.
Working within the Licensing & Accreditation Business Strategic Support Team, you will be a part of diverse projects and programs.
Utilizing your keen administration and project support skills, you will deliver results and enhance business practices.
The role requires you to be flexible, highly organised, and adaptable to changing priorities and ad‐hoc requests.
Key Responsibilities




Assist the team to monitor and report on the delivery of projects to ensure outcomes are met on time, within budget and to agreed quality standards.
Undertake a range of project/program support activities and contribute to process improvements to support the day‐to‐day operations of the team and ensure agreed outcomes are achieved.
Provide a range of administrative and support services including records management, briefings, correspondence, meetings, and event coordination, to support project teams and project management delivery.
Respond to customer and stakeholder enquiries, and escalated and redirect issues as required, to ensure the provision of accurate information.
Update and maintain records and databases to support a range of projects, policies, and other program initiatives.
Work collaboratively with relevant stakeholders to collect and compile information to support information flow, inform decision making and support project outcomes.
Demonstrate initiative and a proactive approach to work tasks, while being open to guidance and development opportunities as part of a learning‐focused role.
What we need from you
We expect an up‐to‐date CV and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.
If you have questions about the role, contact Joe Mazzitelli at .
Monitoring project delivery
Supporting project activities
Providing administrative services
Key Strengths
Project coordination
Communication skills
Problem‐solving
Administrative support
Collaboration
Adaptability
A Final Note: This is a role with NSW Department of Customer Service not with Hatch.
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📌 Project Support Officer (New South Wales)
🏢 Everi Pty
📍 New South Wales