We are expanding rapidly, with 5 new club openings scheduled across the next 12 months, creating a rare chance to grow your career within a thriving, quick‑paced organisation.
As Head Coach, your mission is to build a world‑class coaching team that delivers life‑changing results for our members. You’ll lead the coaching function within your club, owning coach performance, recent client onboarding, and the day‑to‑day standards that make One Coach a globally trusted coaching brand.
This is a hands‑on leadership role for someone who loves coaching the coaches as much as they love coaching clients. You’ll be across the people and the numbers, reading reports and reading a room with equal confidence.
YOUR KEY RESPONSIBILITIES
Coaching & Client Success
Drive client results and satisfaction through world‑class coaching, habit creation and engaging client experiences.
Maintain the coaching standards that protect the One Coach product, from intro sessions and price presentations to ongoing service quality.
Own your club’s coaching performance across all key metrics,
including client growth and retention.
Current Client Onboarding
Lead the onboarding experience to ensure new clients are set up for long‑term success from day one.
Manage lead allocation strategy and provide clear, regular updates to the membership team.
Keep onboarding performance at or above benchmark through strong process and follow‑through.
Coach Development & Leadership
Recruit, onboard and mentor coaches, supporting their progression through the One Coach career pathway.
Run regular 1:1s, small group coaching sessions and team meetings that lift performance and engagement.
Lead training sessions and performance reviews, and professionally manage any escalations.
Build a leadership pipeline, spot and develop future mentors, development coordinators and Head Coaches from within your team.
Business Performance & Reporting
Own reporting and analysis across your club’s coaching KPIs, and act on what the data tells you.
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📌 Head Coach One Playground City Of Sydney
🏢 Les Mills Asia Pacific
📍 City of Sydney
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