Overview

Novus Glass Bibra Lake is looking for a highly organised and customer-focused Administrative Assistant to join our friendly team. This is a fast-paced role where no two days are the same, ideal for someone who enjoys multitasking, problem-solving and delivering outstanding customer service. As the first point of contact for our customers, you’ll help ensure daily operations run smoothly while supporting our technicians and office team.

Responsibilities
Answering incoming phone calls, emails and online enquiries
Scheduling and coordinating windscreen repair and replacement bookings
Providing exceptional customer service to private, fleet and insurance customers
Ordering stock and monitoring inventory levels
Liaising with suppliers and technicians
Greeting customers
General administration and data entry
Ensuring the daily schedule runs efficiently and resolving scheduling issues




Assisting with other office duties as required

About You
Previous administration or customer service experience
Excellent communication and interpersonal skills
Robust organisational and time management abilities
The ability to work efficiently in a busy workplace
High attention to detail
A positive, proactive attitude
Confidence using computers and learning recent systems
The ability to work independently and as part of a team

Experience in the automotive, trades or service industry is an advantage but not essential.

What We Offer
Immediate start available
Monday to Friday – no weekend work
Supportive and friendly team environment
On-the-job training
Opportunities to grow within a well-established local business
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📌 Administration Assistant City Of Cockburn (Australia)
🏢 Novus Glass Bibra Lake
📍 Australia