Heavy Automatics & Hydraulics is a reputable leader in the heavy vehicle automotive industry.Due to continued and sustainable growth, we are currently seeking a customer-oriented full-time Service Administratorto join our team in Prestons, Sydney.If you possess excellent communication skills, and thrive in a fast-paced environment, this is an exciting opportunity to further develop your career.About the companyHeavy Automaticsis Australia's largest independent Allison Transmission Distributor with five branches across Australia, the Heavy Automatics Groupwas established in **** & comprises of HA Parts, Heavy Automatics & Heavy Hydraulics.Allison Transmission is the world's largest manufacturer of fully automatic transmissions for medium and heavy-duty commercial vehicles and is a leader in hybrid-propulsion systems for city buses.As a privately owned company, Heavy Automatics places a strong emphasis on employee training, ongoing support, and skills development.
The company is committed to helping every employee reach their full potential by providing opportunities for continuous learning, professional growth, and career advancement.Heavy Automatics is a rapid-paced growing business & its success is attributable to the company's focus on outstanding customer service, innovation, dedication,



and its knowledgeable people.About the roleProvide the first point of contact for the Branch in a warm and friendly customer focused manner.Manage the service administration process from scheduling a service call through to processing of customer invoicing.Liaise with customers, team members and mechanics.Various associated administration & customer service duties.Accounts duties including entering/reconciling accounts, chasing debtors and maintaining records.Helping to drive the high quality of financial management required for the high performing branch.
(Knowledge of SYBIZ software an advantage)Parts sales to customersAssist other areas of the business when required.Full time, permanent positionAbout you:Previous experience in a similar roleProfessional, friendly and able to build rapport with our customersAdministration and accounting experienceExceptional communication skills, both verbal and writtenHighly motivated and well-organised, with superior administration and problem-solving skillsAbility to work within a team and independently Basic mechanical knowledgeThe PackageOn the job training will be provided to the successful candidate and remuneration will be negotiated based on your experience.Only people with the right to work in Australia may apply for this position.
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📌 Service Administrator (New South Wales)
🏢 Heavy Automatics
📍 New South Wales