Powertrain & Undercar Division – Keysborough VIC
At Injectronics, we don't just repair automotive electronics - we reverse engineer, redesign and develop innovative solutions that extend the life of complex vehicle systems.With more than 40 years of experience, Injectronics is Australia's leading remanufacturer of automotive electronic modules, including ECUs, ABS systems, body control modules, infotainment systems and advanced lighting technologies.
As part of Amotiv Limited, we combine the agility of a specialist engineering business with the backing of a global automotive aftermarket group.
About The Opportunity
As the Customer Service & Sales Specialist, you'll be the friendly first point of contact for our customers and support the team by ensuring enquiries are triaged appropriately and records are maintained within the systems.
You will play a pivotal role in providing administrative and customer service support to the Sales and Service team.
You will manage initial customer enquiries, capture information accurately, and coordinate with internal teams to ensure enquiries and orders are processed efficiently.
This is a high-energy, high-volume role, perfect for someone who enjoys working with customers, and takes pride in keeping things running smoothly behind the scenes.
On a typical day, you'll manage around 75 calls and 35 emails.
You'll be based in our Keysborough office, working five days a week onsite with our collaborative team.
What You'll Be Doing
Responding to customer enquiries via phone, email, and in person
Logging and managing enquiries in the customer relationship management system
Gathering information to ensure enquiries are assessed accurately
Triaging technical questions to the appropriate internal specialists
Assisting with quotes, order entry, and sales administration




Supporting communication between customers, sales teams, and production
Tracking incoming components for repair or remanufacture
Maintaining accurate customer records and documentation
Supporting follow-ups on customer enquiries and quotations
What We're Looking For
Experience in a quick-paced call centre or customer service role
Passion or previous experience working within the automotive industry
Experience assisting with quotes, order entry and sales administration
Outstanding written and verbal communication skills
Excellent time management and organisational skills
Process driven and attention to detail
A proactive team player who takes accountability
Willingness to learn technical product knowledge
What's In It for You?
We are doing some great things, and our people are at the heart of all that we do.
This role presents a fantastic opportunity to make a real difference through your partnership with stakeholders and by putting in place the initiatives that will underpin and enable the continued success of our business.
Exposure and Experience:A chance to work across a group of businesses that are at the forefront of their industryand technology
Benefits and Entitlements:Competitive salary and employee benefits, including staff discounts and employee assistance programs.
Balance: It's okay to leave for those moments that matter but be there and present when work needs to get done.
Fun and Fitness: We are competitive in a fun way, especially when it comes to health and wellbeing initiatives.
Professional Development and Growth: You can go outside of your lane, learn, and be involved – making the job your own.
Team Spirit: We work hard and we do it as a team – high energy, love a laugh, and create a welcoming and inclusive setting.
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📌 Customer Service & Sales Specialist (Victoria)
🏢 Powertrain & Undercar Division
📍 Victoria