We are seeking a Warehouse Webstore Manager to oversee warehouse operations to ensure accurate dispatch of customer orders from the online store. This role also supports the Online Store team in managing customer enquiries and contributing to the smooth day to day operation of the Drummond Golf Online store. The ideal candidate will have a passion for logistics and e-commerce, contributing to the efficiency and success of our business.

Responsibilities:
Oversee theaccurateandtimelypicking,packingand dispatch of customer orders from the online warehouse
Manage customer returns and warranty claims, liaising with suppliers and keeping customers informed throughout the process
Receive,checkand store incoming stock in line with safety guidelines, and conduct regular stocktakes of webstore inventory
Operate and oversee the secure use of warehouse equipment (forklift, pallet jacks, trolleys, ladders) and uphold workplace health and safety standards
Co-ordinate custom golf club orders with suppliers and keep customers updated on order status and progress




Undertake general administration for the online store, including processing invoices/credits andmaintainingaccuratedocumentation
Train and supervise warehouse staff to maintain high standards of productivity

What you could bring
4+ years of proven experience in warehouse management (e-commerce operations will be viewed upon favourably)
Robust understanding of inventory management systems and webstore platforms
Excellent organisational and multitasking skills
Ability to analyse data and make informed decisions
Strong communication and leadership skills with previous experience managing a team
Proficiency in Microsoft Office Suite and warehouse management software
You must have a current forklift licence

What we offer
Supportive workplace to help you succeed
Ongoing training
Onsite parking
Onsite simulator to practise your golf/sport during breaks
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📌 Warehouse Webstore Manager City Of Kingston
🏢 Drummond Golf
📍 City of Kingston