$75,000 - $85,000 + Super | Hybrid WFH Options | Tier 1 Facilities Management Company

Are you an organised Service Coordinator looking to join a national industry leader with genuine career progression and flexible working arrangements?

We're partnering with one of Australia's leading facilities management businesses to find a motivated Service Coordinator to support a busy Fire Services division. You'll play a key role in ensuring technicians are efficiently scheduled while delivering exceptional service to a high-profile commercial client portfolio.

Service Co-ordinator - Fire

Keysborough, Melbourne VIC

What's on Offer?
$75,000 - $85,000 + Super (depending on experience)
Hybrid work-from-home flexibility
Modern office based in Keysborough
Secure, permanent full time position
Join a Tier 1 national facilities management business
Supportive team environment with ongoing career development
Chance to grow within a well-established organisation

About the Role

As the Service Coordinator, you'll be responsible for coordinating and scheduling a team of Fire Service Technicians across a diverse commercial portfolio. You'll work closely with technicians,



clients and internal stakeholders to ensure jobs are completed efficiently and customers receive outstanding service.

Key Responsibilities
Schedule and coordinate daily work for Fire Service Technicians
Manage technician diaries and optimise job allocations
Liaise with clients regarding bookings, service requests and updates
Respond to urgent breakdowns and scheduling changes
Ensure service jobs are completed within required timeframes
Provide administrative support to the operations team
Maintain accurate records and update internal systems
Deliver exceptional customer service at all times

About You

We're looking for someone who has:
Previous experience in a Service Coordinator, Scheduler or Planning role
Strong organisational and time management skills
Excellent communication and customer service abilities
The ability to multitask in a fast-paced environment
Experience coordinating field technicians (highly regarded)
Strong computer skills and confidence learning new systems
A positive attitude and team-first approach
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📌 Service Coordinator Fire Melbourne
🏢 APAC FM Recruitment
📍 Melbourne