Office Administrator / Customer Service CoordinatorEvergreen Trees Direct is one of Australia's leading tree and plant suppliers, servicing wholesale and retail customers nationwide — from landscapers and developers to home gardeners.
We're a fast-moving team in Mornington looking for a super organised, customer-focused administrator to be the hub of our office.What you'll do:Answer inbound calls as reception — take clear notes when the sales team are busyHandle customer admin requests: delivery address changes, site contacts, ETAsBook deliveries and coordinate times with freight partners, drivers,



and customersNotify suppliers of scheduled pickups and liaise with our freightersRaise purchase orders and manage supplier communicationsObtain stock photos from suppliers for customersKeep customers proactively informed from order to deliveryKeep our internal system up to date — orders, deliveries, customer recordsHandle customer issues positively — always aiming for a happy clientAbout you:Highly computer savvy — quick to learn new systemsSuper organised with outstanding attention to detailWarm, friendly, and professional on the phonePositive, solutions-focused, and customer-firstLogistics, freight, or horticulture experience a bonus, not essentialWhy join us: a varied role with genuine ownership in a growing national business with a supportive, down-to‐earth team.
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📌 Office Administrator / Customer Service Coordinator (Melbourne)
🏢 Evergreen Trees Direct
📍 Melbourne