Total Ventilation and Hygiene Services – Mulgrave VICTVH is a proudly 100% Australian-owned company delivering a comprehensive range of technical building services across multiple industries.
Our expertise spans HVAC-R systems, HVAC hygiene, fire services, electrical, hydraulic (commercial plumbing), general maintenance, and grounds maintenance.We are seeking a detail-oriented and organised Invoice Administrator to support our National Account Manager and state teams.
This role is critical in ensuring the smooth processing of work orders and invoices while delivering high-quality service to our national account customers.About the RoleIn this role, you will provide administrative and clerical support to ensure service delivery meets contractual service level agreements (SLAs) and supports TVH's overall business objectives.Key ResponsibilitiesWork Orders & InvoicingProcess and administer reactive, preventive,



and corrective work ordersReview work orders that are ready for invoicingPrepare and process a high voume of invoices for completed jobsUpload invoices and documentation into customer portalsResolve invoicing discrepancies and disputes efficientlyMaintain accurate and up-to-date records of work order statusProvide regular updates to internal stakeholdersCustomer Portal ManagementCoordinate job closeout procedures within customer portalsUpload service reports and required documentationLiaise with state teams to ensure timely closure of open jobsGeneral AdministrationAssist in preparing reports on performance metricsRespond to internal and external queries in a qualified mannerProvide general administrative support to the wider teamAbout YouPrevious experience in invoicing, accounts administration, or similar roleStrong attention to detail and accuracyAbility to manage multiple tasks and meet deadlinesExperience working with customer portals or job management systems (preferred)Excellent communication and problem-solving skillsProficient in Microsoft Office, particularly ExcelWhy Join TVH?
Join a stable, growing Australian-owned businessSupportive team environmentOpportunity to work with national clients across multiple industriesOngoing development and career growth opportunitiesBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Invoice Administrator (Victoria)
🏢 Total Ventilation and Hygiene Services
📍 Victoria