Job Ref 53049

Job Title Duty Manager

Job Type Full time

Location: Centra Forster St.

Salary On Application

Closing Date For Applications

Main purpose of the role:

Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe setting. To deliver on key store targets (sales and profitability) through effective management of people and operations.

Main duties:
Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based;
Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
Implement planograms correctly and ensure the correct range is in place in store;
Merchandise and present the store to the highest standard;
Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace;
Ability to develop and promote good communication between employees and management in a safe,



respectful and inclusive environment;
Support Store Manager in the development and training of the team and in ensuring the smooth running of the store;
Manage employee performance, giving regular feedback, recognition and encouragement;
Deal with all customer queries efficiently, professionally and consistent with store policy;
Understand achieving margins in all departments;
Engage with current initiatives and embrace new ways of working;

Ideal Candidate Will Have/be Minimum 2 years€,, experience in a management position
Good knowledge of Microsoft Office (Excel, Word);
Experience balancing cash/tills;
Excellent communication skills;
Good delegation skills;
Highly driven with a solid work ethic;
An understanding of how to achieve KPIs and targets;
Commerciality and brand awareness;
Passion for grocery retail;
Thrive in a quick-paced working environment.
J-18808-Ljbffr

📌 Duty Manager Newcastle City Council
🏢 Centra
📍 Newcastle City Council