Make a genuine difference in the lives of patients while working with a caring, close-knit team.

We're looking for a warm, organised, and compassionate Medical Receptionist to join our friendly haematology specialist practice located in the heart of Melbourne's CBD.

This is a front-of-house role where you'll play an important part in creating a calm, supportive experience for our patients, many of whom are going through complex or long-term care.

About the Role

In this diverse and rewarding role, you'll:
Welcome patients in person and over the phone, offering reassurance and kindness
Manage appointments, referrals, and correspondence with attention to detail
Liaise with hospitals, laboratories, and referring doctors
Handle billing, Medicare, and EFTPOS transactions
Support our specialists and nursing staff with day-to-day administrative tasks
Help ensure the clinic runs smoothly and patients feel genuinely cared for

About You





We’d love to hear from you if you are:
Experienced in medical reception or specialist practice administration
A strong communicator with a warm, qualified manner
Someone who takes pride in staying organised and calm under pressure
Familiar with Genie, or similar medical software
Passionate about making patients feel respected, heard, and supported
Authorised to work in Australia

Why You'll Love Working With Us
A small, welcoming team where everyone supports each other
A practice that truly values kindness, empathy, and patient care
Contemporary, light-filled rooms located in the Melbourne CBD, close to transport and cafés
Opportunities to grow your skills and be part of a team that makes a difference every day
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📌 Medical Receptionist/secretary Melbourne
🏢 Precision Haematology
📍 Melbourne