Shape the Future of Public Safety TechnologyAt NEC Australia, we're helping emergency services and public safety organisations make faster, smarter, and more informed decisions through innovative technology solutions.We're seeking an experienced Product Manager to lead the evolution of our Public Safety Control Room portfolio, including ControlWorks CAD, Vision CAD, ControlWorks Comms, and Public Safety Mobile Data solutions.
This is an exciting prospect to influence product strategy, drive innovation, and work with customers across Australia and New Zealand while collaborating with global product and engineering teams.If you're passionate about building products that solve real-world challenges and deliver meaningful community impact, we'd love to hear from you.What You'll Be DoingAs Product Manager, you'll own the Australian product strategy, roadmap, and lifecycle management of our Control Room solutions, ensuring they remain market-leading, commercially successful, and aligned to customer needs.Key ResponsibilitiesDefine and execute product strategy aligned to business and portfolio objectivesDevelop and manage the ANZ product roadmap in collaboration with global product teamsBalance customer requirements, market trends, and technical capabilitiesCreate compelling product messaging and value propositionsProduct Delivery & ExecutionTranslate strategy into transparent product requirements and prioritiesWork closely with engineering and UX teams to deliver high-quality software solutionsPrioritise enhancements based on customer value, opportunity, and riskSupport successful product releases and lifecycle managementBuild strong relationships with customers across the Public Safety sectorLead customer workshops, user groups, and product discussionsGather and analyse customer feedback, usage insights, and market trendsSupport sales activities, tenders, and solution positioningIdentify opportunities to enhance products and grow revenueExplore emerging technologies,



including AI-driven capabilitiesDevelop business cases and present recommendations to product governance forumsDrive user experience, accessibility, and usability improvementsStakeholder ManagementCollaborate across Product, Engineering, Sales, Customer Success, and Marketing teamsCommunicate roadmap priorities, product performance, and strategic directionSupport go-to-market initiatives and customer-facing engagementAbout youYou'll be a commercially minded Product Manager who combines customer insight, strategic thinking, and technical understanding to deliver outstanding outcomes.What You'll BringProven Product Management experience within a technology or software environmentStrong experience developing and managing product roadmaps and product lifecyclesExceptional stakeholder engagement and presentation skillsAbility to influence technical and non-technical audiences at all levelsStrong commercial acumen with the ability to evaluate ROI and business valueExperience translating customer feedback and market intelligence into product strategyExcellent research, analytical, and decision-making skillsDemonstrated ability to prioritise effectively and make informed product decisionsHighly RegardedExperience within the Public Safety, Emergency Services, Control Room, Dispatch, Communications, or Critical Infrastructure sectorsExperience working with software products delivered across multiple regions or marketsWhy NEC?
At NEC, we're solving tomorrow's technology challenges today.
We partner with government and enterprise organisations to deliver innovative solutions across public safety, communications, digital transformation, AI, cybersecurity, and managed services.What's In It for You?
Bonus & wellness days (after 6 months)14 weeks paid parental leaveUp to 4 paid volunteer days per yearDiscounts on health insurance, travel, entertainment & moreSalary sacrificing options (car leasing, super, etc.)Employee Assistance Program – free, confidential support for you & your family
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📌 Product Manager (Melbourne)
🏢 Nec Australia
📍 Melbourne