National Client Services Manager - Disability, NDIS, SIL - $120K packageNational, established and trusted provider of complex support services and SIL is searching for an outstanding leader to manage the National Client Services team which includes Rostering, Program Managers and SIL Managers.ResponsibilitiesLead, mentor, and support a national team of program managers, and rostering staff to achieve best practice and high standards of service delivery.Oversee and manage all Service Model activities (assessment, review, evaluation) and rostering activities across the organisationOversee and manage all AAC Service Model activities (assessment, review, evaluation)Work with the National SIL Manager to ensure departments work well and support each otherProvide high-level guidance and support to resolve conflicts, unplanned absences, and scheduling issuesCollaborate with HR, program managers, and management for workforce planning and strategic alignmentRecruitment,



Induction and Learning & Development and Training of your teamFoster continuous improvement in rostering systems and service deliveryBudget ManagementWork effectively with the Senior Management Team to achieve strategic and operational goalsCompliance and reportingYour Experience and QualificationsUndergraduate degree in the field of nursing, social sciences, or other relevant qualification.Minimum of 7 years prior experience in the complex disability / SIL community care sectorExperience delivering training and supervising employeesAbility to solve complex issuesAble to work under pressureCurrent NDIS Workers Check as this is a risk assessed rolePrevious experience in a Regional Manager or Client Services Manager role overseeing Program Managers and rostering teamsThis is an chance to work with truly some of the most caring humans who live their values in their behaviours every day.
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📌 National Client Services Manager - Disability, Ndis, Sil - $120K Package (New South Wales)
🏢 Love Your Work Talent Solutions
📍 New South Wales