Your skills and experience in the following areas will be highly valued:Outstanding guest service and presentation skills.A focus on process, quality, results and exceptional CSI.Excellent written and verbal communication, along with time management skills and the ability to work under pressure.A valid driver's license including manual transmissions.As a Service Advisor, you will be responsible for:Greeting guests to the dealership's service department;Booking and managing guest appointments;Communicating vehicle symptoms and fault rectifications to guests in a manner which can be easily understood;Obtaining accurate parts and labour prices for our guests;Keeping each guest up to speed on the servicing of their vehicle;Handling any guest complaints and ensuring prompt issue resolution;Preparing invoices and closing allocated repair orders in a timely manner;Ensuring our guests are provided with their recommended maintenance schedule for future service requirements.
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📌 Service Advisor - Automotive Dealership (Melbourne)
🏢 Next Level Personnel
📍 Melbourne