Blitz Refrigeration and Air Conditioning – Airport West VICAt Blitz Bradmac Heating & Cooling, we're building an extraordinary Customer Service team that delivers an outstanding experience every single time.We don't just talk about excellent service, we live it every day!
What You'll Be DoingResponding to customer enquiries via phone and email with gustoand professionalismCreating and updating jobs in our job management systemMaking outbound calls to follow up service enquiries and book estimates(no cold calling)Maintaining and assisting with the service scheduleSupporting our sales team with bookings and customer informationEnsuring accurate notes, data entry,



and record keeping across systemsTaking initiative to solve customer issues and keep things movingWhat We're Looking ForExperience in a busy customer service environmentExcellent data entry accuracy and exceptional attention to detailGreat communication skills,written, verbal, andphoneA proactive problem-solver who loves helping customersStrong organization and planning skillsExperience using service &ticketing; systems is highly advantageousHVAC/Heating and cooling or trades background is preferred but not essentialWhy You'll Love It HereCompetitive pay + superFull-time, Monday to Friday roleGreat Airport West office with awesome team cultureSupportive management who want you to succeedRegular social activities and a fun, vibrant workplaceIf you're a customer service superstar who thrives on accuracy, energy, and teamwork, we'd love to hear from you!
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📌 Customer Service Representative (Victoria)
🏢 Blitz Refrigeration And Air Conditioning
📍 Victoria