As Rostering Coordinator, you will take the lead on building and maintaining The Cassidy Crew's master roster, working closely with the Operations and Finance Manager and the wider coordination team (including the Thursday roster crossover).
You will be the first point of contact for shift changes, worker availability, and day-to-day HR queries from our support workforce, providing rostering leadership across the team, managing HR administration including onboarding of current starters, and aligning the master roster with the program-specific rosters run by Program Coordinators.
Key responsibilities
Build, publish and maintain rosters in line with SCHADS Award requirements and client support plans
Manage shift changes, sick leave cover, and last-minute rostering issues
Respond to day-to-day HR and rostering queries from support workers
Maintain accurate rostering records and support payroll accuracy
Support HR administration, including new starter paperwork, personnel files, and staff inductions




Coordinate onboarding for new starters and liaise directly with Program Coordinators on their program-specific rosters
Contribute to the after-hours on-call roster rotation
Work closely with the Quality and Compliance and Service teams to align rosters with client and worker needs
About you
Experience with rostering or workforce management software (for example Employment Hero, ShiftCare, Deputy)
Understanding of SCHADS Award conditions, or a fast learner with strong award and compliance instincts
Background in disability, aged care, or community services highly regarded
Comfortable with HR administration, including onboarding paperwork, personnel file maintenance, and inductions
Confident liaising with Program Coordinators and other stakeholders, exercising independent judgement in day-to-day decisions
Excellent communication skills and a calm, solutions-focused approach
Current NDIS Worker Screening Check and a valid driver's licence
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📌 Rostering Coordinator (Victoria)
🏢 The Cassidy Crew
📍 Victoria